Terms of Service Effective Date: 04/09/2024 Welcome to Qualint.ai! These Terms of Service ("Terms") govern your use of the Qualint.ai software and services ("Service") provided by Callsight LLC ("Company," "we," "us," or "our"), located at 447 Broadway, 2nd Floor, 2536, New York, NY 10013, USA .1. Acceptance of TermsBy accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Service. 2. Changes to TermsWe may modify these Terms at any time. We will provide notice of such changes by posting the updated Terms on our website. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms. 3. Use of ServiceEligibility: You must be at least 18 years old and capable of entering into a binding contract to use our Service. Account Registration: To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Permitted Use: You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not use the Service in any way that violates any applicable laws or regulations. 4. Subscription and PaymentsSubscription Plans: Access to our Service may require a subscription. Details of our subscription plans, pricing, and billing cycles are provided on our website. Payment Terms: You agree to provide accurate and complete payment information and authorize us to charge your chosen payment method for any subscription fees or other charges incurred. 5. Intellectual PropertyOwnership: All content and materials provided through the Service, including but not limited to software, text, graphics, and logos, are the property of Callsight LLC or its licensors and are protected by intellectual property laws. License: We grant you a limited, non-exclusive, non-transferable license to use the Service for your personal or internal business purposes in accordance with these Terms. 6. Data Privacy and SecurityPrivacy Policy: Our collection, use, and disclosure of your data are governed by our Privacy Policy, which is incorporated into these Terms by reference. Data Security: We implement reasonable security measures to protect your data, but we cannot guarantee absolute security. 7. TerminationTermination by You: You may terminate your use of the Service at any time by canceling your subscription and discontinuing your use of the Service. Termination by Us: We reserve the right to suspend or terminate your access to the Service if you violate these Terms or if we are required to do so by law. 8. Limitation of LiabilityDisclaimer: The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure. Limitation of Liability: To the fullest extent permitted by law, we are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Service. 9. Governing LawThese Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Service will be resolved in the courts located in New York County, New York.10. Contact UsIf you have any questions or concerns about these Terms, please contact us at: Callsight LLC 447 Broadway, 2nd Floor, 2536 New York, NY 10013 USA Email: info@qualint.ai 11. MiscellaneousEntire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements.Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.No Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce such provision in the future.Thank you for choosing Qualint.ai. We look forward to serving you!
Privacy Policy Effective Date: 22/04/2029 Callsight LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Qualint.ai software and services ("Service"). By using our Service, you agree to the terms outlined in this Privacy Policy.1. Information We CollectPersonal Information: We may collect personal information that you provide directly, such as your name, email address, phone number, and payment information when you register for an account or subscribe to our Service.Usage Data: We automatically collect data about your interactions with our Service, including IP address, browser type, device information, pages visited, and the time and date of your visit.Call Data: We collect and analyze call data, including call recordings, metadata, and conversation content, as part of our call analytics service.2. How We Use Your InformationService Delivery: To provide, maintain, and improve our Service, including analyzing call data for insights and reporting.Account Management: To manage your account, process transactions, and communicate with you about your subscription and Service updates.Customer Support: To respond to your inquiries, provide customer support, and resolve issues.Marketing: To send you promotional materials, newsletters, and other information related to our Service, subject to your preferences and consent.Legal Compliance: To comply with legal obligations and enforce our Terms of Service.3. How We Share Your InformationService Providers: We may share your information with third-party service providers who assist us in operating our Service, processing payments, or performing other functions on our behalf. These providers are obligated to use your information only for the purposes for which we engage them.Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.4. Data SecurityWe implement reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.5. Your ChoicesAccess and Correction: You may access and update your personal information by logging into your account or contacting us directly.Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in those communications or by contacting us.Data Deletion: You may request the deletion of your personal information by contacting us. We will process your request in accordance with applicable laws.6. Cookies and Tracking TechnologiesWe use cookies and similar tracking technologies to enhance your experience with our Service. Cookies are small data files stored on your device that help us analyze usage patterns and personalize your experience. You can manage your cookie preferences through your browser settings.7. Third-Party LinksOur Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.8. Children's PrivacyOur Service is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected personal information from a child, we will take steps to delete such information.9. International Data TransfersYour information may be transferred to and processed in countries other than your own. By using our Service, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.10. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of the Service after any changes indicates your acceptance of the revised Privacy Policy. 11. Contact UsIf you have any questions or concerns about this Privacy Policy or our data practices, New York, NY 10013 USA Email: info@qualint.ai Thank you for trusting Qualint.ai with your information. We are committed to safeguarding your privacy and providing a secure and reliable Service.
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